1. Look for this icon. It indicates that the item is available for direct download.
2. Purchase the item as you would any other. Follow the instructions on the thank you page to download the new EA Download manager
3. Start downloading!

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FAQ - EA Download Manager

What is the EA Download Manager?

The EA Download Manager is a fast, easy, and secure new tool that lets you download purchased PC games straight from the EA Store onto your computer. It's the best way to get your game(s) up and running as quickly as possible.

How Do I Download Games with the EA Download Manager?

After purchasing a downloadable game from the EA Store, you will be taken to the Thank You page. Follow the simple three-step process described on that page to (1) Activate Your Game; (2) Get the EA Download Manager; and (3) Download Your Purchased Game.

Do I Have to Use the EA Download Manager?

Yes. The EA Download Manager automatically verifies that you are the licensed user of your purchased game, so it must be installed on your PC in order for you to download any game purchased from the EA Store.

Do I Need to Get the EA Download Manager Every Time I Buy a Game?

No. You only need to install the EA Download Manager once. As long as the EA Download Manager is installed on your computer, you can use it any time to download games purchased from the EA Store.

Can I Uninstall the EA Download Manager after I Complete my Download?

No. By installing the EA Download Manager, you are verifying that you are the licensed user of your purchased game.

Why Doesn't My Purchase Show up in the EA Download Manager?

If your game doesn't show up in the EA Download Manager, please check to make sure you are signed in with the right account. You must use the account you originally used when making your purchase. Your game might also not be showing up because our systems might be temporarily unavailable. If this is the case, please exit the application and try again in a few moments. If the game still doesn't show up in the EA Download Manager, please contact EA Customer Support.

How Long Does it Take to Download a Game?

Download times vary depending on the size of the game and the specifications of your PC. For example, downloading a 4 gig file typically takes a least an hour.